F.A.Q.

How do I register?

1. Open the registration form
Go to the Register page.
 
2.Fill in the required fields
• Email address – your unique email.
• First name – your given name.
• Last name – your family name.
• Setup password – the password must be at least 8 characters long, contain letters and numbers, and at least one special character. The progress bar helps you check the strength.
• Birth date – select day, month, and year.
 
3.(Optional) Choose a username (Short URL)
If left empty, the system will generate one for you. This becomes part of your public link https://tixmondo.com/<username> and cannot be changed later.
 
4.(Optional) Add extra details
• Title (Mr./Ms./Mrs.)
• Phone number – select your country code and enter your phone number; this adds security and lets us send the activation code by SMS if the email doesn’t arrive.
• City and Country
 
5. Accept the Terms & Conditions
Check the box “You are agreeing to Terms & Conditions…” (mandatory).
 
6. Click “Register”
If something is missing or invalid, you’ll see “Something went wrong. Please try again.” along with red hints next to the fields.
 
7. Activate your account
• After registration, you’ll receive an email with an activation code and an activation link.
• You can either:
• Enter the activation code, or
• Click the activation link in the email (this will take you directly to the activation page).
• If you registered via a vendor/partner, the activation link may be on the partner’s domain.
 
Didn’t receive the email?
• Check your Spam/Promotions folder.
• Make sure your email address was entered correctly.
• If you provided a phone number, we can resend the activation code by SMS.
• Still stuck? Contact Support and mention the email address you used to register.
 
After activation
• You can log in using your email and password.
• You can complete your profile later (photo, city, preferences).
 
Tips
• Use a strong and unique password (mix uppercase, lowercase, numbers, and symbols).
•Keep your short username simple and easy to remember.

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Related Questions

  • How do I register?
    1. Open the registration form Go to the Register page. 2.Fill in the required fields • Email address – your unique email. • First name – your given name. • Last name – your family name. • Setup pas...
  • When do I need to have a registered company?
    You only need a registered company when you start selling paid products on Tixmondo. That’s because payouts cannot be made to private individuals under fiscal regulations — all revenues from ticket...
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